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Mintdex

Support

A bug, a misread card, a question about your subscription: write to me and I will answer.

Answer within 48 business hours.

A card was misidentified

Use the Wrong card button on the scan result. Your correction is used to fix the catalog and make later scans more accurate. If the card is missing from the catalog, send a front photo with the set and the number.

A price looks wrong

Every price shows its source and its date. Send a screenshot with the card name, the variant and the source shown, and I will check the data feed.

Subscription and refunds

Subscriptions are handled by the App Store. Cancel from iOS settings, under Subscriptions. Refunds go through Apple, but write to me anyway if something went wrong.

Account deletion

Deletion happens in the app settings, under Account, using the Delete my account button. You confirm, and your account, your collection, your binders and any photos you had agreed to let us keep are erased. There is no way back and there is no export in the app, so note down whatever you want to keep first. It does not cancel your Mintdex+ subscription, which you stop from iOS settings under Subscriptions. If you can no longer reach the app, write to hello@getmintdex.com.

Get in touch

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