Support
A bug, a misread card, a question about your subscription: write to me and I will answer.
Answer within 48 business hours.
A card was misidentified
Use the Wrong card button on the scan result. Your correction is used to fix the catalog and make later scans more accurate. This button does not send a new photo: a photo is kept only if you had already enabled that option in the app. If the card is missing from the catalog, send a front photo with the set and the number. That attachment then forms part of your support conversation and may be kept for 3 years after the last message.
A price looks wrong
Every price shows its source and its date. Send a screenshot with the card name, the variant and the source shown, and I will check the data feed.
Subscription and refunds
Subscriptions are handled by the App Store. Cancel from iOS settings, under Subscriptions. Refunds go through Apple, but write to me anyway if something went wrong.
Account deletion
Deletion happens in the app settings, under Account, using the Delete my account button. Your account, collection, binders, watched cards, scan history and alerts are erased. If you chose in the app to keep scan photos, they are erased too; without that agreement no photo had been stored. There is no way back, but you can ask for a copy of your data at hello@getmintdex.com before confirming. Deletion does not cancel your Mintdex+ subscription, which you stop from iOS settings under Subscriptions. If you can no longer reach the app, write to the same address.